PRIMARY FUNCTION

Under the supervision of the Clinic Director, the receptionist is responsible for answering incoming calls, greeting clients and visitors, checking clients in and ring clients out, take/change/cancel appointments, maintain lobby area, light administrative work and other duties assigned. The position will be 15-20 hours/week, including some Saturdays and Sundays.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer incoming calls
• Greet clients and visitors
• Check clients in and ring clients out
• Take, change and cancel appointments
• Maintain the company’s lobby area
• Perform administrative duties-data entry, filing, sticking supplies
• Maintain a positive attitude and excellent customer service
• Other duties as assigned
• Abide by all LHAA policies and procedures in the LHAA Employee Handbook

EXPERIENCE & QUALFICATIONS

• Superior administrative, communication, organizational, interpersonal, and analytical skills
• Knowledge of current technology tools
• Prior reception/administrative work a plus

KNOWLEDGE, SKILLS & ABILITIES

• Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty
• Customer service skills, communication skills
• Microsoft Word, Excel, data entry
• Professionalism
• Confidentiality of client paperwork, as in compliance with state law

PHYSICAL REQUIREMENTS

• Able to sit and work at least a 6 hour shift
• Able to lift 10 pounds (supplies needed to stock the clinic)

ACCOUNTABILITY/GOALS

• This position is accountable to the Clinic Director
• Help build and maintain clientele through excellent booking skills
• Provide consistent customer/client care
• Continue display of dependability and excellent communication skills

JOB DESCRIPTION

Under the supervision of the Clinic Director, the LMT plans and implements massage therapy services within the scope of practice and licensing in the massage clinic. Duties include performing 30-, 60- or 90-minutes consecutive quality massage therapy services, designing specific sessions based on each client’s needs and adhering to the policies and procedures of LHAA employees. Directly participates in generating new clientele and retaining current clientele and maintains professionalism and cleanliness of treatment rooms and common areas.

Starting pay is based upon experience. Tips are not included in houly rate of $23 -$35/hour. Tips are in addition to hourly rate.
Part time positions are available.

Job Types: Part-time

Salary: $23.00 – $35.00 per hour
Benefits:

• Continuing education credits
• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• Evening shift
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:

• Masks are optional

License/Certification:

• Massage Therapy License (Required)

Work Location: One location